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RNDS News

Patient experience has a strong association with hospital financial performance

April 18, 2017 - Results show that patient experience has a strong association with hospital financial performance as measured by margins and Return on Assets (ROA). Over 50 percent of patients surveyed said that they would likely switch hospitals due to inadequate information-sharing and communication, and difficulty in reaching a health professional by phone... Read Article »


  • Medicare’s New Physician Payment System

    April 11, 2017 - The primary challenge of physician payment is determining fair fees for physicians and other clinicians. But, just as important, the challenge extends to paying physicians in a way that promotes efficient, effective, and safe care; does not incentivize excessive and unnecessary care; and fosters the judicious use of medical resources... Read Article »

  • Mobile Healthcare is Transforming Healthcare 

    April 11, 2017 - Global sales of smartphones are expected to hit 1.5 billion units by 2016. Ten years from now everyone from teens to the elderly will be carrying a smartphone, and these mobile devices will be exponentially smarter than they are today. In addition to being location aware, the smartphone of the... Read Article »

  • The Importance of Patient Satisfaction

    April 10, 2017 - Findings show that patient satisfaction besides being a requirement for accreditation is an important to the success of healthcare facilities. Satisfied patients will share their positive experience with five others, on average, and dissatisfied patients complain to nine (or more) other people. The Internet promotes rapid and wide dissemination of... Read Article »